Messages to healthcare professionals interested in helping people with weight control

The people we spoke with had a wealth of experience using the health service for weight-related issues and/or long-term conditions linked to excess weight. We asked them what messages they had for health professionals who want to help people control their weight. There were many suggestions, which we summarise below under ‘services that should be offered’ and ‘in the consultation’. However, two overarching themes arose, namely:

  • Healthcare professionals should raise the subject of weight with patients more readily
  • Every patient is different

People felt that healthcare professionals were often reluctant to mention weight, or to have a frank discussion about it, for a variety of reasons including lack of time, other priorities and embarrassment [see Weight management – ‘Experiences with GPs and practice nurses‘ and ‘Experience of weight management support within specialist health care‘]. Among the suggestions from the people we spoke with were that healthcare professionals should:

  • Be more vocal with patients about their weight
  • Mention weight routinely
  • Discuss weight in a more direct way

Paul Y suggests that healthcare professionals should communicate more frankly about weight.

Age at interview 55

Gender Male

View profile

The second overarching theme that was mentioned was that ‘everyone’s different’ and therefore dealing with weight issues requires a personalised approach. Shirley: ‘We’re all different, we’re all built differently. So what might work for one person doesn’t work for another’. Rather than giving out general advice, meal plans or rules to follow, it was suggested that healthcare professionals view the person holistically and tailor their advice accordingly.

Paul X would like healthcare professionals to listen, treat people with respect and not just go through the motions.

Age at interview 57

Gender Male

View profile

Rather than offering general diet lists, Julie thinks healthcare professionals should tailor weight management advice to the person’s preferences and family circumstances.

Age at interview 73

Gender Female

View profile

Below we summarise the other messages that people had for healthcare professionals.

Services that should be offered

The following suggestions were made for improvements, or new services that would help people control their weight:

  • Specialised weight-related services attached to the GP, such as nutritionists, nurse-led clinics, or weight management classes run by the NHS
  • Specialised weight services for particular groups e.g. cardiac patients, older people, men or women
  • Regular drop-in clinics offering a weigh-in and advice
  • More readily-accessible counselling
  • Residential rehab for overeaters
  • Routine weight monitoring and charting for all patients at the GPs
  • Provision and integration of self-monitoring devices such as fitbits
  • Follow-up for people after they have lost weight

If Kate was running a General Practice, she would weigh every patient and chart their weight so that they could see what’s going on.

Age at interview 58

Gender Female

View profile

Meeka would like there to be specialists for seniors as well as for men and women.

Age at interview 66

Gender Female

View profile

Lesley describes how people with heart conditions can be scared to exercise. She suggests having specialised exercise and peer support classes for cardiac patients.

Age at interview 60

Gender Female

View profile

In addition, the following society-wide interventions were proposed:

  • Greater government spending on the NHS and weight-related services
  • Financial help for poorer families to enable them to eat healthily
  • Education in schools about weight and health
  • More research into weight and health

June suggests that the NHS should have more control of weight management interventions outsourced to private companies.

Age at interview 70

Gender Female

View profile

Carole says that residential rehab for overeaters would save money in the long-term, for example on antidepressant prescriptions and weight loss surgery.

Age at interview 59

Gender Female

View profile

In the consultation

As well as suggesting specific services they would appreciate, the people we spoke with also had the following messages for healthcare professionals about interactions in the consulting room:

  • Listen to what patients have to say about their weight history
  • Give people time to talk about their weight
  • Be respectful and non-judgemental
  • Believe what patients are saying
  • Acknowledge that the causes of weight gain can be emotional
  • Treat patients holistically and as individuals
  • Be honest with patients about their weight and its consequences for health
  • Provide evidence-based information
  • Provide empathy, understanding, support and encouragement
  • Don’t stereotype people

Rosemary, a retired research nurse, thinks it’s important to bring weight up at every opportunity and not be shy of bringing it into the conversation.

Age at interview 55

Gender Female

View profile

Janet felt she was treated differently by doctors when she was bigger. She would like health teams to offer more support for weight loss.

Age at interview 62

Gender Female

View profile

Heidi highlights the importance of listening to patients, believing them and making sure they don’t get lost in the system.

Age at interview 50

Gender Female

View profile

Alan would be more likely to follow advice if he was shown the evidence behind it.

Age at interview 68

Gender Male

Age at diagnosis 56

View profile