Information for planned admissions

Some people are admitted to intensive care units after having major surgery because they need close monitoring and one-to-one nursing (see ‘Reasons for admission’ planned admissions’). Here people talk about the information they received or looked for about their diagnosis and treatments.

Many people told us how doctors diagnosed their illness and discussed it with them.

He appreciated the doctor’s direct approach and he and his wife were given all the information…

Age at interview 62

Gender Male

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Two consultants gave him conflicting views about his cancer diagnosis.

Age at interview 58

Gender Male

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Many people were given lots of information before they had surgery and most were happy with it, and the opportunity to ask questions or call a telephone number if they needed more information. Some also had the opportunity to visit the ICU before surgery (see ‘Reasons for admission: planned admissions‘).

He had plenty of information from nurses before surgery for bowel cancer, including pamphlets and…

Age at interview 63

Gender Male

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Although most people were happy with the information they’d got from doctors, some also looked for more on the internet. A few were concerned about having a catheter and said they’d have liked to know more about this. One man wondered whether counselling before major surgery would help those who were particularly worried about having an operation.

He would have liked to know before surgery what happens when catheters are removed.

Age at interview 66

Gender Male

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One woman had spina bifida and had been disabled since birth. She felt she was told very little before surgery to remove her kidney.

She learnt more from her brother than from the doctors about the pain she might have after surgery.

Age at interview 43

Gender Female

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She also felt that doctors could learn much more about treating people with disabilities.

Her doctors didn’t seem to appreciate that she might take longer to recover and not need certain…

Age at interview 43

Gender Female

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Some people had been given information about recovery before they were discharged from hospital, particularly on diet, exercise and drug management.

Physical recovery

Generally people who are admitted to the intensive care unit as emergencies spend the longest time there. Planned surgery patients tend to have a relatively...