Contact with the 100,000 Genomes Project after taking part

Hearing from the 100,000 Genomes Project after participating

Many of these interviews were conducted in the early stages of the project and Genomics England has since (during 2017) issued a participant newsletter giving updates on the project’s progress, and regular news is published on their social media channels and on their website.
Any information relating to samples, patient care and results from the project is communicated by the NHS team that recruited the participant. While the people we spoke to had not yet received any personal results from participating, several people had received a letter or an email about the project. For example, those who were involved in the 100,000 Genomes rare disease pilot were asked if they would like to move to the main programme to benefit from additional findings that would be produced. Lucy X had received a letter updating her on the project: ‘saying that they’ve moved onto a sort of new phase of it’.

Betty received a phone call telling her they didn’t need any more information and that someone would be in touch.

Age at interview 85

Gender Female

Age at diagnosis 84

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Stuart was told he was being moved from the pilot study to the main study.

Age at interview 52

Gender Male

Age at diagnosis 37

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Lucy Y got a letter saying she had been moved from the Rare Disease Genome study into the main study, but worries about why this was.

Age at interview 39

Gender Female

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However, many of the people we spoke to hadn’t heard anything from Genomics England or their clinical team since taking part. People had mixed feelings about this. Some people felt disappointed or worried that they hadn’t heard anything. Emma says the timeline she had been given was ‘wafty’ and an occasional phone call from the genetics team would make her feel they hadn’t been ‘forgotten.’

Mark and Julie found out they would need to wait longer for their results. They were disappointed about the wait but understood that analysing the results takes time.

Age at interview 50

Age at diagnosis 52

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Aileen would quite like a reminder that she is in the project because years go by and I will forget that I’ve signed that consent form.

Age at interview 57

Gender Female

Age at diagnosis 56

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What people wanted to hear about

People wanted:
  • General updates on the project’s progress
  • Information about any findings so far
  • Information about their own sample
  • Their results or when they would get them
(see also Messages to Health Professionals and Genomes England)

Kath is interested to know some general information about what happened after giving her sample as she’s been left a bit dangling in the air.

Age at interview 65

Gender Female

Age at diagnosis 64

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Heather and Julie haven’st heard back and would value some feedback or information even if it is generic and not specific to them.

Nick suggests that the genetics programme could feedback to all participants about the project’s progress through a press release, newsletter or through social media.

Age at interview 52

Gender Male

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Some were waiting for their results and had contacted Genomics England directly (see also What people expected after taking part).

Lucy Y got in touch with Genomes England to find out why some people had had results back and she hadn’st. She was satisfied with their response but thinks there should be more feedback.

Age at interview 39

Gender Female

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But some people said that they didn’t expect to have any more contact about the project, or felt quite neutral about receiving any results. Nicola said, ‘It’s quite possible I’ve got a letter at home that I haven’t read’. Although Victoria hoped for a cure, she felt that she had ‘done her little bit’. Pam was happy not to hear from the 100,000 Genomes Project and thought it was better for Genomics England to spend their time on the study rather than contacting her.

Pauline doesn’t expect to hear back and doesn’t mind.

Age at interview 84

Gender Female

Age at diagnosis 83

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Lucy Z wouldn’t mind not hearing back as she wants to live her life and having contact might remind her of her illness.

Age at interview 53

Gender Female

Age at diagnosis 53

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Knowing who to contact

Generally people hadn’t thought about exactly how they would get in touch about the project results. Those who had kept their paperwork from when they agreed to participate thought that it might have some details about who to contact. Others felt they could get in touch with the hospital where the samples were taken or speak to their consultant. Mark and Julie felt that they could look on the Genomics England website or contact their geneticist if they wanted to have further contact. But quite a few people we spoke to didn’t know who to contact because they no longer had their consent form or weren’t sure where to look.

Lucy X has lost the original information she received a few years earlier when she participated. She now doesn’st know who to contact about her results or withdrawing.

Gender Female

Age at diagnosis 4

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