Emma – Interview 19

Emma began caring for her mother when she developed signs of motor neurone disease. By getting end of life care funding and help from live-in carers, Emma was able to keep her mother in her own home until she died.

Emma first noticed there was something wrong with her mother on their annual trip to the Wimbledon tennis tournament when painful knees prevented her from walking up the stairs to their seats. Soon afterwards, Emma accompanied her mother to see the GP where possible arthritis was discussed. Later her mother began to slur her speech and became wobbly when walking, as if drunk. After several more visits to the GP Emma’s mother was sent to the hospital for tests, including a brain scan. Nobody seemed to know what was causing her symptoms. Over time her mother’s mobility became increasingly limited and Emma had to walk her dog for her. Her deterioration was quite rapid and as she lived alone in a remote farmhouse, Emma visited her most days and arranged for friends to visit and for paid domestic help. Her mother had always been an active woman and found it hard to accept that she couldn’t manage. Emma felt scared and found it difficult to cope.

They started seeing a consultant on a weekly basis and after several visits he announced that Emma’s mother had Motor Neurone Disease (MND) and may only have a few weeks to live. She spent a week in a hospice, where they were introduced to a social worker who organised for a live-in carer through an agency. So Emma’s mother went home with the carer and Emma continued to visit most days while working full time and looking after her children. Her mother didn’t want any information about the illness but Emma was able to find out everything she wanted to know from a very supportive specialist nurse. A consultant offered to speak to Emma’s children, and explained in simple language about their grandmother’s illness and answered their questions. Emma took the children to see their grandmother often but wonders whether this had been the right thing to do.

After a while her mother’s condition stabilised for a while, although she could no longer talk and wrote on a special board with a magnetic pen. The carers were very good at understanding her. She had been allocated end of life funding for 3 months but after 6 months the Primary Care Trust said it would be withdrawn. However, with the help of the professionals, Emma fought this and won continued funding.

One day Emma’s mother complained of having a cold but Emma wasn’t unduly worried as she had recovered from colds before. But the next day she was worse and they called the paramedics. For the first time ever she seemed to be confused. She wouldn’t settle at bedtime and the carers had a very restless night with her. During the night they called Emma. She arrived moments after her mother had died and was able to prevent the paramedics from resuscitating her, in accordance with her mother’s wishes which had been written down previously.

Over the last few months of her life, Emma’s mother had a lot of carers all from the same agency and, although Emma thought they all did the difficult bits of their work with grace and dignity, she thought they weren’t as well-trained as they might have been nor were they well-treated by the agency. Emma had not always found the agency helpful. Most of the carers couldn’t drive, so Emma had to do their shopping. They were all young and she sometimes had to look after them as a mother would. Most were from Zimbabwe and one turned out to be working illegally and had to leave.

Towards the end of her mother’s life Emma had to get a second live-in carer as it took two to lift her mother after falls. When Emma’s mother died the carers were distraught and were not allowed by the agency to attend the funeral. One has been too upset to continue working as a live-in carer. The other now wants to train for nursing.

Emma found the whole journey very hard but felt she had to be strong for her mother. She continued to work as a teaching assistant throughout the period of caring for her mother. The teachers have supported her son well, who attends the same school. Emma was already having marital problems before her mother’s illness, this continued and so they broke up.

Emma regularly took her children to see her mother. She was grateful that the consultant took the…

Age at interview 44

Gender Female

Emma appealed to a funding panel to prevent her mothers End of Life funding from being withdrawn…

Age at interview 44

Gender Female

Emma remembers asking the paramedics if they had found her mothers message in a bottle which…

Age at interview 44

Gender Female

Emmas mum fought against using a hoist but eventually the care workers could not move her…

Age at interview 44

Gender Female

Being a carer means you have to be strong even when you dont want to be. Emma resented her…

Age at interview 44

Gender Female

Emmas mother wanted her to continue working as that was normal; Emma found that teaching allowed…

Age at interview 44

Gender Female

Emma felt that one of the good things that care workers did was to ask you to leave the room when…

Age at interview 44

Gender Female