Information and questions about biobanking

Before taking part in any research, people must be given an information sheet telling them what the study is about and exactly what they will be required to do. This should also describe any benefits or disadvantages there might be. People need information to be able to decide whether or not to take part.

There was a mixed reaction among the people we spoke to about the information sheets they had received. Some thought the information was “clear”, “about right” and that there was enough information for them to decide whether to participate or not. However, others felt that the leaflets were quite lengthy, repetitive and that the language used was too technical for ordinary people to understand. A few sought extra help from a family member or friend to understand the information. The information sheet is important as it can encourage or discourage people from taking part.

Julie felt that the information sheet contained everything she needed to know.

Age at interview 45

Gender Female

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Shelley thought the information was ‘open, honest and transparent.

Age at interview 37

Gender Female

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The information Gareth received for several studies gave a detailed explanation of what would be…

Age at interview 49

Gender Male

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Chris thought the information was a bit technical. She doesnt always want so much information…

Age at interview 57

Gender Female

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Some of the people said that they had not read the information sheets they had received, and a few thought the pendulum has swung a bit too far these days towards giving everyone lots of information about everything. Given that biobanking generally involves very little risk or inconvenience, some felt they did not need such lengthy, detailed leaflets, and did not really care how their samples were used. More summarised information might help, but at the same time people recognised that it is difficult to know what each individual will prefer.

Claire thought that the important facts people need to know should be summarised on the first…

Age at interview 52

Gender Female

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Sometimes it feels as though we get too much information but each individual will feel…

Age at interview 57

Gender Female

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Karen never reads the information leaflets, and would like more guidance from doctors as to what…

Age at interview 52

Gender Female

Age at diagnosis 40

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Jean argued that everyone should get the same information, but that it should be clear and understandable.

Jean (a former doctor) thinks that staff should make no assumptions about peoples knowledge, and…

Age at interview 56

Gender Female

Age at diagnosis 50

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Whilst most people felt they had enough or even too much information, some felt there were things missing or things they did not understand.

Richard did not want to take part in the UK Biobank because it was not clear how the data would…

Age at interview 43

Gender Male

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Tony did not feel he got much information about how to interpret the results and what would…

Age at interview 33

Gender Male

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The written information David got was very like a contract. When he spoke to the staff, they made…

Age at interview 58

Gender Male

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A few people felt they had unanswered questions about the secure storage of data, and personal privacy. For example, one man who was a healthy volunteer worried that that donating samples for biobanking might have negative implications for his insurance policies. It was also apparent that some people had misunderstood what they had consented to, for example not realising that their sample might be shared with other research groups or that researchers might have access to their medical records in future (see Ethical issues and future use of samples).

As David suggests, being able to ask further questions face to face was important, and most people we talked to felt they had been able to ask for further explanation from the staff. Those who asked questions generally found staff to be informative and good at explaining things, but some were better than others. (See also Communication and relationship with staff).

Gill contrasts her experiences of two research projects. One member of staff could not answer her…

Age at interview 55

Gender Female

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People also had discussions about taking part with their GPs and relatives who were knowledgeable about medicine.

Gareth’s uncles helped him to think about questions he could ask the researchers.

Age at interview 49

Gender Male

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Not everyone felt that they needed to ask many questions. For example, one woman said she was so heavily monitored during her pregnancy that she never felt the need to ask anything. Ruth did not feel she needed to ask anything but knew where she could turn to if she had questions later.

Ruth explained that there was a telephone number to contact the researcher on the information sheet.

Gender Female

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Gill also found the internet a useful additional source of information and commented on how interesting she found the UK Biobank website. Gareth, on the other hand, cautioned that it can be difficult to find trustworthy information through general searching. He said, “If I can get the same information from 2 or 3 sources then I start to believe it. Websites are full of information but it’s also full of noise.”

Occasionally people did not feel able to ask questions of the staff when they attended for their appointment.

Jennifer felt she would be holding everyone up if she asked questions.

Age at interview 62

Gender Female

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However, Elaine encouraged people not to be afraid to ask and has always found staff willing to respond.

The staff have always been willing to discuss the research with Elaine and answer her questions.

Age at interview 49

Gender Female

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Being invited or volunteering to donate

Biobanking relies on the participation of healthy volunteers as well as people who have a particular condition. Taking part often involves giving samples of blood,...