Right so in terms of the whole process of finding what benefits you are eligible to receive and applying for them, was there anything with that was difficult for you to do?
I think over, with this DLA, I didn’t actually apply for DLA, but you tend to over, I don’t know, I think overcompensate, is probably not the word, is it? You tend to like over-emphasise what you think you can do, you think you know …
You know, what I mean. I can do this. I can do that you know, you’re over-stressing the things you think you can do rather than the reality of what you can and cannot do. So you sort of you’re not answering the questions that they want, they want to actually how they want to be answered basically. Does that make sense?
You think because you want to focus on what you can do, but they want you to focus on the negatives?
You’re overly positive. It more focuses on the positives.
Whether they’re true or not. You’re more focused on the positive.
Ok. And do you think it should have been you that was responsible for getting those things and answering those questions?
Not really. I think a lot of the stuff come from the psychologist on the [specialist team working in physical and neuro disability], because she said, you tend to like – not me – but the general thing is that you are trying to sort, I can do this, I can do that blah, blah, blah. She said, “In a way you’re better to get advocates to do it for you I think”, you know.
To actually tell you how to apply for it. You’re actually I think, they want you, they want you to apply in a certain way. But you tend to apply in the way you think’s okay which might well be completely wrong. Do you know what I mean?
Yes. And they of course want to know what your problems are?
That’s it yes.
Are they interested in knowing what you can do in a way? Is it all sort of negative focused?
Well the Incapacity Benefit was fine. Because basically you’ve got, I’ve read enough medical record saying, you’re not doing this just for a scam. It’s actually true. I’ve got loads of GP’s sick notes, blah, blah for whatever is for. You’ve got depression, you’ve got brain injury, blah, blah, blah, blah. That was all fine. The one that was difficult was DLA because that is just structured more for say someone like my Mum who was nearly 90 and what actually mobility was, what this was, and no sort of recognition at all of injury you might have from a brain injury or anything like that. None at all. So you couldn’t really relate to it. It just a seemed to be a bit of an alien thing to me.
Is it maybe more focused on physical disability?
It is. That’s what it seemed to me. To me it seemed to be more physical. It seemed to me more based on like what a carer would know about what the person would need, rather than …
The person itself would know.