Messages to doctors and nurses working with people with osteoporosis

We asked the people we talked to, to suggest ways that health professionals could make things better for those living with osteoporosis. Here is what they said:

Communication and attitudes

  • Do preventative work. Make us more aware of osteoporosis, particularly those over fifty.
  • Be compassionate and sensitive, sometimes we are in a great deal of pain.
  • Make sure that the chair that your patient sits in is comfortable.
  • During examinations treat us with care. We are frightened of having fractures.
  • Give us the opportunity to talk to you, particularly if we are elderly.
  • Be sensitive to our problems and our needs in living with a chronic illness.
  • Allow people to do things in his/her own time. Don’t rush them.
  • Reassure us when you see we are frightened and nervous.
  • Offer assistance, people do not often ask for it.
  • More TLC (tender loving care).
  • Treat us as somebody who is important.
  • Be friendly.
  • Be knowledgeable.
  • Back pain should be investigated. Don’t send us home with painkillers.
  • Regularly monitor our treatment. We want more than just repeat prescriptions
  • Send us for regular DXA scans
  • Don’t let us cope alone. Organise patient-information groups, meetings
  • Think creatively when you are listening to someone’s symptoms
  • Give calcium supplements to young people.
Advice and information about osteoporosis
  • Give us more information and support particularly if we are newly diagnosed.
  • Tell us everything we need to know about our condition. Don’t send us home with just a leaflet
  • Suggest other sources of support and information
  • Give more advice on exercise
  • GPs should learn more about osteoporosis.

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Last reviewed June 2017.


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